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Forms - Ability to Lock fields
First of all, I use Smartsheet Gov, which I know differs (substantially) from Smartsheet Commercial, as I previously worked with that for about 3 years at my previous company. First Question, for forms, is there a way to LOCK a field? We have a field that comes up auto populated with the TDL #, based on the site where the…
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Forms - Ability to Lock fields
First of all, I use Smartsheet Gov, which I know differs (substantially) from Smartsheet Commercial, as I previously worked with that for about 3 years at my previous company. First Question, for forms, is there a way to LOCK a field? We have a field that comes up auto populated with the TDL #, based on the site where the…
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Smartsheet Contact List showing email instead of Name
I have a contact list set up as a dropdown list for people to use in my form. I have automation set up so it will complete a PDF form for me. However, when I run the automation, the "pdf' shows the email from the contact list rather than their Name. I've gone in to My Smartsheet Contacts to verify there are no duplicates,…
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How do I "Ungroup" Automated Alerts
I currently have a couple of alerts set up that once the status is marked Complete, to send an alert, based on certain criteria, to specific email addresses. I'm finding that there may be several rows that have a Status of Complete and qualify to send to the same email address, however, it's not sending an individual alert…
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Why are the users roles not updating
Ever since the paid users vs. free users rolled out, it has caused my team issues. I have a user that I updated to member, but he still gets the notification that he's a viewer. I then upgraded him to admin and he's getting the same notification. It's extremely important he has editing access. This has caused a slow down…
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Cant Delete Sheet that I created
I try deleting the sheet i created in a workspace it shows that it work but then when I refresh the page or log out then it comes back. I tried moving them in to a folder in the workspace and they are not movable. I tried deleting them in 1 by 1 then I noticed some of them has this locked access and It is telling me to…
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Why are the Teams workflows inconsistent in how they appear?
The workflow notifications in teams are inconsistent. This is an example of how a message appears if you use "Alert Someone" - "Send to Specific People" and have the Smartsheet app added to your teams account: I want this exact format to appear in a public channel so i change the workflow to be "Send to Microsoft Teams". I…
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Plan Asset Manager - will it capture orphaned assets already in the system?
Hi, I missed the memo on the addition of the Plan Asset Manager role, and just assigned our admin account this role today. I did some digging because we had a person leave recently who didn't transfer assets before she left, and now we cannot access these sheets/reports. When we deleted her profile, we thought we…