Unanswered Questions

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Add-on Error
Hi has anyone else had an "Add-on" error recently when using Smartsheet gmail add on, apparently Smartsheet don't offer support for this product, it stopped working for about 2 weeks ago, opened a case on the support portal but no one has picked it up?
Data shuttle duplication issue
Hi all - We are trying to submit an updated headcount/hr spreadsheet each week. Instead of updating the rows with the unique identifier being the employee id, it's adding a row for each new one. Here's some screenshots. Pls let me know if you have any ideas.
Owned Calendars Not Appearing after changing Primary Email Address
Has anyone else had the experience of all the built and owned calendars disappearing from the calendar view if you change your primary email address? I have added a new alternate email address and folks in my company can assign me work using either the primary or alternate. If I change the primary to the alternate, then I…
Bridge + Third-Party API: Anyone successfully configured IP allow listing for outbound calls?
We're building an integration between Bridge and an external HCM/payroll API. The third-party system requires strict IP-based allow listing for any external connections and cannot accept DNS records or hostnames as a substitute. The challenge: Smartsheet's documentation only references webhooks.smartsheet.com for inbound…

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