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Automated Workflows not triggering
I have a sheet that collects responses from a form and when a row is added, a workflow should then be triggered to record the entry date. This would then trigger another workflow to copy the rows to another sheet and nothing… Even though the criteria are met, the workflows are not triggering and IF it does, it takes a long…
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SmartSheet Automation - Notify Emails not triggering at all
Hi all, I've ran into an issue where on all of my sheets I have that's shared out to dozens of users and are on the distribution list to receive emails based on rows added/changed with criterias to trigger email sendouts to them. This has been working fine the past 2 years. However, as of 2 days ago all emails have stopped…
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Automation to send Email NOT 'Reminder' Notification
I have an automation set up that sends an Email notification if an item is incomplete to the contact, and it has been running smoothly for 4 months. I get both a copy of the email as well as a notification in Smartsheet that looks like this. I recently deactivated the automation because of the Holiday's and turned it back…
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Hyperlink manual trigger data shuttle workflow
As of now the data shuttle workflow can only manual trigger in the data shuttle page by clicking on "Run". My idea is to allow user to trigger running a workflow by hyperlink/webhook. So user can add the link in their dashboard as a function of Button. To manual trigger the data shuttle workflow when they are reviewing the…
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Change a cell value to the triggering user
If we check a checkbox in a sheet/report, is there a workflow automation that allows us to stamp/change the value of a cell to the person who triggers that workflow? Understanding that Owners/Admins can check this data within the Activity Log/Cell history. The visibility on the sheet would be helpful.
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Automation triggers not sending emails anymore
I have multiple notifications from a few days ago that say: Smartsheet Automation: Due to a recent automation permission or sharing change, the following people aren't receiving alerts from your workflow: I have changed the "fill in" columns to "contact list" and it looks like the automation is set up correctly, but still…
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Merged: Option to not combine simultaneous alerts
This discussion has been merged.
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Workflow not triggered when row changes
I have a two workflows to update Status and %Complete when either is changed by the user. For example; If %Complete is not 100% and Status is changed to Complete, then update %Complete to 100%. The trigger does not activate and row values do not change. Is there a delay or some other action needed to trigger?
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Gmail to smartsheets connection
I'd like to have smartsheets automation to send an email, but it should not look like its sending from smartsheets. Currently, there will be a smartsheets header in the email, but since I'm sending it to people outside my organization, it would be unprofessional to do so.
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Workflow not triggered when a new row is added.
Hello - I created a workflow, to ensure that anytime a new row is added, it will by default, check the "Show on Report" field, which is unchecked by default currently. -The trigger is "When a new row is added" and Run "When Triggered" However, I have added a number of rows as a test over the past hour and it hasn't checked…
