API & Developers

Archives for June 2023

Using Smartsheet as chat hub
Hi community. I am developing an app through SS API and am looking to connect chat channels like WhatsApp, Facebook, SMS, etc to Smartsheet. Each row represents a customer and ideally, we want all chats with this customer from all popular apps to populate into the conversation section of SS. Is this possible? If not, we…
Sample cURL throwing errors
Hello All, I am looking to use cURL for some basic API updates to my sheets. I have used it successfully to pull down data for columns/summary sections, but when I try using the sample cURL to add a field (after updating the cURL for my sheetID and APIkey), it throws errors. Any idea why this might be happening. Wondering…
How can I tell where the automation email fail is coming from?
My IT Dept. says Smartsheets is whitelisted. They show no record of any emails getting blocked. However, my automation is to send an email when a row is added from a form and now no emails are going out to anyone. I even tried Run Now and nothing is going out. Is it Smartsheets? Is it down? It worked two weeks ago when we…
I am trying to update an AutomationRule Object and getting an error:
Exception thrown: 'Smartsheet.Api.InvalidRequestException' in smartsheet-csharp-sdk.dll An exception of type 'Smartsheet.Api.InvalidRequestException' occurred in smartsheet-csharp-sdk.dll but was not handled in user code Required object attribute(s) are missing from your request: action.includedColumnIds. in C# the Action…

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API calls succeed but data requires manual File > Save to persist
API returns HTTP 200 SUCCESS Activity log shows "Rows Inserted" No data appears in sheet until manual File > Save. Data can be manually added (by a human) to the same sheet, but the data is not persistent until after File > Save. Browser correctly warns that leaving the page will lose the data. Activity log does not show…
rowNumber attribute for Row objects not accessible
When accessing the row objects of a Smartsheet, I can get some attributes, like row.id and row.expanded without issue, but when I try row.rowNumber it returns an AttributeError, saying that that attribute does not exist. By my understanding of the row object from the get_row response (Get Row), the attributes 'id',…
How am I causing this "Unable to parse request" error?
I'll show a successful request, a failed request, and the error I get. For context, 1111 is my sheet ID, 2222 is a row, 3333 is a text column, and 4444 is the special "Start Date" column that Smartsheet creates. Successful request PUT https://api.smartsheet.com/2.0/sheets/1111/rows/ [ { "id": 2222, "cells": [ { "columnId":…