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Stale time/date
Hi, I am trying to setup a "Stale" notification for a help ticketing system. When a support ticket (row) ticket has not been modified when compared to the current time and date in over an X amount of hours, then send a notification. I can compare two different date columns like this: =Modified1 - [Created Date]1 But if I…
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Manual Copy and Paste of rows fails to paste formulas and hierarchy
About 3 weeks ago I began being unable to copy and paste multiple rows between sheets in smartsheet. I have about 12 rows with several columns that match columns in a separate sheet. I am trying to copy rows from one sheet manually using CMD+C and CMD+V (I am on a mac) and paste them into the new sheet. I am able to select…
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index match formula not working
Hi, I am using the below index match formula which is not working. The MFG Rev 18 area range is a "contact list" column type, and the column used for the formula is a Text type. I assume the formula is not working due to the type, is there another way around this? =INDEX({Mfg Rev 18 area}, MATCH([Start Date]3, {start date…
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Need Help With "VLOOKUP"
I would like some help trying to figure out a "VLOOKUP" formula. I am trying to get the circled number on the attached file to go onto another sheet. I have tried all different ways and I cannot seem to get it to work. Please help.
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Write Function that has 2 check boxes in it?
Hi everyone, I have had smartsheet for awhile and finally taking the time to learn/use it and am stuck. I have a custom apparel business and have made a sheet to keep track of all my orders and what the cost will be. I have columns for Quantity, Balance, No Fulfillment (check box), and Paid (check box). I have a working…
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Average of duration
Hi, does anyone know if it is possible to calculate the average of data in a column displaying a duration? They are expressed as 3d, 5d, etc. and therefore it won't let me calculate the average as it doesn't seem to recognize them as numbers. Thanks, Barbara
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Sending Multiple lines for Approval at one time
Hi, has anyone figured out a way to send an approval request for more than one row at a time? I have rows that all need approved that need to be sent in the approval request along with their information, much like a daily notification of changes, however in approval request form. Currently we are able to send for approval…
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Multiple IF / AND / OR Statements Help, Please.
This is such a great community and a wealth of knowledge for a new Smartsheet user like me. I have done several formulas, but this one has me scratching my head. I have a [Target Date] column, [% Complete] column, and status column that I would like to automate with Red, Yellow, Green, and Gray status balls. The [%…
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Project Team Resource Allocation
Hi, Can anyone share how they're tracking their teams resources? The resource allocation is great however, it only allows me to show one team member not multiple per task. In addition, I'd need this information for executive reporting to support my teams concerns of being over allocated across projects. Thanks!
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Multiple IF Statements
Can we do multiple IF statements? I've tried to use IF and also OR to complete the function I'm trying to do and nothing seems to work. I want my Status column, "Not Started", "In Progress", and "Completed" to be based off of the % indicated in the % Completed column so I don't have to remember to change the status when…
