Could a form dropdown option inadvertently change when a user submits a Smartsheet form?

We have a form that includes a dropdown for a list of counties in Florida (single-select). My colleagues have mentioned that form submissions are coming through with the incorrect "county" dropdown option selected (all coming through as "Flagler" county). I initially assumed it was user error since the county being displayed was, indeed, selected by the form user, according to the cell history. However, a number of submission 20+ have come through with the incorrect county, all listed as "Flagler." "Flagler" is not listed as the default, and I find it odd that this many people would "accidentally" be selecting "Flagler" instead of their correct county (some of which are 100+ miles from Flagler County). Any idea why this could be happening? There are no workflows/automation set up that would change the county name, and, again, this looks to be happening when the form user submits the form. Are there any browsers or mobile devices that could cause this? I am perplexed.

Thank you!

Megan

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AngB789

@mgainey Do you have in the form itself, any logics set up that is hidden that could be selecting this on the back end? You can look at that through manage forms on the source sheet.

mgainey

Thanks for the quick response! While there is some logic setup to populate additional fields if needed, there isn't anything set up that would change that "county" dropdown selection. On top of that, I have resubmitted form entries on my end that previously came through with this issue, and I have no issue with the county name changing. I am so stumped. I just find it so hard to believe that this many people would accidentally select the same wrong county. There has to be something going on!

AngB789

If you can please send me a private message and I would love to help take a look for you :)

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