Contact List showing as a text only

It happened suddenly. It was working last week. I'm using Index Collect to pull a contact as cross sheet reference. But today, I did not see that working well.

Usually it has circle beside my name, suddenly it vanishes, and it just contains text. I'm using those other columns to be sent notification, and it doesn't work now.

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Accepted answers

Gia Thinh

Hi @Anthony_

You may want to double check the property of those columns to make sure they have a contact list property

Anthony_

Oh, I found it, it's because the original reference column is having "Allow multiple contacts per cell" turned on, but not in the Index Collect formula column! Thanks Gia Thinh, you trigger me to replicate the problem, and it works!

All comments

Gia Thinh

Hi @Anthony_

You may want to double check the property of those columns to make sure they have a contact list property

Anthony_

I did check. It's Contact List. And it was working before, like a week ago.

Gia Thinh

Could you provide a screenshot of the source sheet and the formula?
By the way, refresh the browser to see if the contacts are shown properly.

Anthony_

Gia Thinh

Yes, sometimes we just need a trigger!

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