-
Bring back Login button for Published Items/reports
Hi Smartsheet Community, I wanted to share an issue I’ve encountered that may be affecting others as well. Recently, users who view published reports have been reaching out to me, concerned that they no longer have access. After investigating, I found that this issue occurs when users are not signed into Smartsheet.…
-
Why do users with SSO via Entra need to keep signing in?
We use SSO via Entra for logging into SmartSheet. We are also integrating it into a web app. If you are signed in via SSO, either on your own or within the web app, and you close out the browser, than you need to click to sign in via SSO again. No other sites or web apps that use SSO do this. Is this a setting I am missing…
-
Admin Center: Authentication Options Missing?
It seems in the ongoing effort to modernize this platform, Smartsheet has gutted a few options that were once available to Business Plan customers. I am refering to this article specifically: Now, that is all missing and I am directed to use the "new admin center", but none of the options are available there. Does anyone…
-
Signing in with SSO
When signing in with single sign on, users should not be prompted to supply username or password. The app should go straight in. The current sign in process is confusing for new users.
-
Will the new OTP process for signing in affect those using "Sign in with Microsoft"
Will the new OTP process for signing in affect those using "Sign in with Microsoft"
-
Login to my app via smartsheet sso
I create a application with GUI to handle with data from smartsheet (crud). Then I make login module via OAuth2 flow to get the token to authentication and call some smartsheet API. But when I am done these procedures, I got a access token and refresh token which is not in jwt token. I use that token to call smartsheet API…
-
I can't authenticate to Zapier, generate a working API token nor create a support ticket
I am a paying Business tier customer. Here are all the problems I encountered so far: When trying to authenticate to SmartSheet from Zapier. When I try, I get an error saying the user has not been found or I am trying in the wrong region error. I did some research, this might have to do with Zapier integrations apparently…
-
Merged: Smartsheet Authentication - App Passwords
This discussion has been merged.
-
Email OTP
I'm very upset about the announcement of the email OTP method for logging in to Smartsheet. I can't imagine I'm the only one who feels this way. Please respond to this discussion if you also have issues with it. I'm the Smartsheet Admin for our company and I've built a robust system of tracking our company's project…
-
Merged: Provide better MFA/2FA security as a default security control
This discussion has been merged.
