It seems in the ongoing effort to modernize this platform, Smartsheet has gutted a few options that were once available to Business Plan customers. I am refering to this article specifically: Now, that is all missing and I am directed to use the "new admin center", but none of the options are available there. Does anyone…
When signing in with single sign on, users should not be prompted to supply username or password. The app should go straight in. The current sign in process is confusing for new users.
Will the new OTP process for signing in affect those using "Sign in with Microsoft"
I create a application with GUI to handle with data from smartsheet (crud). Then I make login module via OAuth2 flow to get the token to authentication and call some smartsheet API. But when I am done these procedures, I got a access token and refresh token which is not in jwt token. I use that token to call smartsheet API…
I am a paying Business tier customer. Here are all the problems I encountered so far: When trying to authenticate to SmartSheet from Zapier. When I try, I get an error saying the user has not been found or I am trying in the wrong region error. I did some research, this might have to do with Zapier integrations apparently…
This discussion has been merged.
I'm very upset about the announcement of the email OTP method for logging in to Smartsheet. I can't imagine I'm the only one who feels this way. Please respond to this discussion if you also have issues with it. I'm the Smartsheet Admin for our company and I've built a robust system of tracking our company's project…
Hello, we have just set up domain-level SAML for single-sign on, and it works for browser access but not for the Smartsheet desktop application. It would be great if the app could login automatically using the OAuth or SAML methods.
Does anyone have experience unlocking the Google Drive authorization error when trying Sheet Export or Data Shuttle offload? Our Google security team believes they have "unlocked" Google Access because we are now able to attach files from Google Drive to a sheet, but when trying to offload or export we are faced with this…
