Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
It seems in the ongoing effort to modernize this platform, Smartsheet has gutted a few options that were once available to Business Plan customers. I am refering to this article specifically: https://help.smartsheet.com/articles/2483289-manage-authentication-options.
Now, that is all missing and I am directed to use the "new admin center", but none of the options are available there. Does anyone else have this issue? I have logged a ticket and am waiting to hear back.
Just been told my Smartsheet support that, despite the support documents stating the contrary, that in order to access these old authentication options, we would need to step to the enterprise subscription, which won't happen.
Seems about par for the course.
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
