Admin Center: Authentication Options Missing?

NeilTRD
NeilTRD ✭✭
edited 08/08/24 in Smartsheet Basics

It seems in the ongoing effort to modernize this platform, Smartsheet has gutted a few options that were once available to Business Plan customers. I am refering to this article specifically: https://help.smartsheet.com/articles/2483289-manage-authentication-options.

Now, that is all missing and I am directed to use the "new admin center", but none of the options are available there. Does anyone else have this issue? I have logged a ticket and am waiting to hear back.

Answers

  • NeilTRD
    NeilTRD ✭✭

    Just been told my Smartsheet support that, despite the support documents stating the contrary, that in order to access these old authentication options, we would need to step to the enterprise subscription, which won't happen.

    Seems about par for the course.