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DataShuttle Error: "Your workflow maps columns that no longer exist."
Hi all! I'm trying to offload data from a Smartsheet grid to an Excel file on our SharePoint (sadly I need the info to be in Excel in order to integrate the data with other software). Each time I try, I get an error message that says "Your workflow maps columns that no longer exist. Please refresh your mapping to remove…
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Contact field list management (data shuttle or groups)
Managing contact field lists for numerous sheets is time-consuming and subject to error. The ability to manage this by using Data Shuttle to update the contact field options OR being able to select a "group" for contact field options allows this field to dynamically update from a central location.
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Data Shuttle, Use sheet name to link which tab to reference
The tab number in Excel is easily changed and seems unreliable. In my experience, when the tab number does change, there isn't a method for Data Shuttle to alert you of any issue. It's typically an end user that alerts me that some data appears outdated. Preventing file changes in Excel would be one counter measure, but…
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Schedule Data Shuttle for a Specific Day of the Month
Unless I am missing something, it appears that you are unable to schedule data shuttle on a specific day of the month. I have a monthly report that comes on the 10th that needs to import into Smartsheet. It appears the only way I can make sure data shuttle catches this is to run it every single day forever. There is a lot…
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Combine emails into a multiple-contact column / multi-contact column
Multiple-contact columns can be problematic to use in Smartsheet. Namely, they cannot be "put together" with a formula. There's many use cases where you need to build multiple contacts into a cell based on criteria/lookups, but there isn't a way to do that in native core Smartsheet. There is, however, a couple of methods…
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Data Shuttle Errors (Column mapping, other?)
Hi All - We are using Data Shuttle to offload content to sharepoint for the first time, and I've made sure my headers match, etc. I've tried both CSV and EXCEL. I'm at a loss at this point, and have seen others suggest similar issues without much detail on 'resolution' - any insight is greatly appreciated. Same error, same…
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Data Shuttle - Multiple Target locations
After spending a significant amount of time in Data Shuttle the last few months, it would be a great enhancement to be able to export/import files to multiple target locations. For example, I have a few sheets that 'refresh' customer data (ie. looking for new Customers, SKU etc..) weekly to add-on to the existing reports…
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Help Article updates January 2026
Hello Community, We’ve published new videos on these topics: Smartsheet contacts in Manage contacts in the My Smartsheet Contacts list Brandfolder user permissions in User permissions How to use Brandfolder asset automations in Brandfolder asset automation How to use Data Shuttle to upload data in Create an upload workflow…
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New to Data Shuttle... Is there a way to set a notification when a Shuttle workflow is Complete?
Well. My title pretty much IS my question. We just got Data Shuttle and I have been playing around with it, and while I find it VERY useful, I am wondering if there is a way to notify myself when a shuttle is complete. I have thought of a few workarounds to do this. One I thought of was to have a Worksheet where I can…
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Data Shuttle Reorganization
Hi there, We have +400 data shuttles currently. 3 per project and 100s of projects. Is there a way to organize these. I was thinking of restructuring our way to shuttle data in for these sheets. Would it be possible to data shuttle into a template (parent project sheet) and redistribute somehow to to the child sheet. There…