A user was deactivated before we transferred ownership of their items. Although the user is listed under "Deactivated", we're unable to transfer ownership because Smartsheet is saying they don't own a…
Smartsheet recently changed what happens when you click "Remove Sharing" from a user you are deactivating or has been deactivated. Previously, a banner would appear indicating if that person was NOT s…
I just had this case where the Calendar App Owner left the company a few months ago, and I had to transfer ownership. Before I could transfer the app's ownership, I had to locate the source sheet and …
