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Create a Help Desk in Smartsheet?
Anyone have experience in creating a Help Desk in Smartsheet? We are trying to find a solution to give our customers a way to reach out to us with issues (not necessarily IT-related) and have the ability to track each. Anyone have a template they could share? Thank you in advance!
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Customer Service Survey Ratings in Web Forms
I'm creating customer and employee satisfaction surveys that I want to send out as a web form. Does anyone know how to actually make them show up in the web form as stars??
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Sorting Web Forms
I have a web form survey. New responses came in at the bottom of the list - perfect! However, I have sorted the form a couple different ways and now new responses come in at random rows instead of at the bottom. I am unable to revert it to the original way it was sorted (by date). Is there a way to do it without adding a…
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Web Forms How to keep certain information constant without continuously typing it in.
I have a question regarding Web Forms. My company wants employees to enter in their phone one time certain information such as Date, Name, Project #... and then typing in new data that changes such as sample # and data about the sample #. One project could have 10 samples or 100 but all under the same project name. I would…
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Editing Radio Buttons
Does anyone know of a way to edit a radio button list after the inital list is created and added to a web form? We have a product list that we'd like to edit periodically without having to create an entire list each time. Thanks
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Multiple check boxes in a web form
I would like to track fields of interest in a volunteer signup form through smartsheet but I don't see a way of doing this. Thanks
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Using the Forms - Issue with Photo Upload
I am using smart sheet to create a IT ticket system for our office. The web form has been working great; however, the upload (file attachement) button doesn't seem to allow android users the abliity to access to their photo gallery -- they can access the camera to take a picture at that time or access other documents/files…
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Web Form - Weekly Project Updates
Is there a way to create a WebForm that would allow my Project managers to do Weekly updates on each "sheet" or project? If so, Can that information be placed in a central point? It appears I can only create a webform that update to a row in a sheet? Any thoughts, advice or comments would be appreciated. Sincerely, Scott S.
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Can you upload multiple responses into a webform?
Hi ~ I created a webform that will collect information going forward, but I have historical info I'd also like to import into the sheet itself. Is it possible to do this? So far I only see how to import a sheet itself, or add an attachment, but not import data into an existing sheet. Granted, I'm a new user. :-) Thanks! Jen
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Web Forms in Workspaces
I'm wondering if it's possible to save Web Forms to Workspaces? For instance, we will be starting a Workforce for our agency, and would like certain Web Forms to live there (IT Ticket Requests, etc.). Is this currently available? Thanks!
