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I have a Pro plan but I cannot create ANY reports
I have a Pro plan but I cannot create ANY reports. The system does not allow me to choose a folder, and consequently a sheet to create a row report and suggests an upgrade to Business or Enterprise. I'm quite new to Smartsheet and feel a bit disappointed with this limitation, or maybe I'm just doing something wrong. Alberto
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Attachments in Cells
I rely heavily on Smartsheet’s Document Generation. However, this workflow is currently dependent on having photos stored inside cells, since row attachments alone cannot be used directly in document generation.. If Smartsheet allowed attachments to be displayed as thumbnails in cells (as a reference), document generation…
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When will the System support a real Sysadmin role?
Apologies if this has been asked before, but what are the plans to implement a proper System Admin role to centrally manage user access to sheets, the ability to update owners on sheets and to support Security audits etc?
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Unable to Change or Delete Any Dates
I am unable to change any dates in my project schedule. It does not matter if it is a blank cell, automated cell, manually entered cell, new line I create, existing line, etc. — no matter what, if I attempt to modify a date, it just enters as 9/11/2025. This started last time I used my file. I have made sure cells aren't…
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Primary Email
Hello, I'm system admin and I'm trying to change my primary email but it wont let me. All the help resources brings me back to system admin. But I'm system admin. Help pls.
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Time Zone / real time stamp
hello, How can I set our account to reflect real time and dates. for example, when viewing the cell history, It usually shows the day before. The correct time stamp for this edit should be 9/3/25 5:50pm. Any way to change this to our correct time zone? We are in Guam.
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HTTP Request for Automations
Developers could gain a lot more access if you allowed for HTTP requests within automations.
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Downgrade from Business to Pro difficulty
Hi - we have a Business plan with 4 members and since the re-structuring, we want to downgrade to the Pro plan with 10 users as it fits us better. This doesn't seem possible because on the billing page, i use the compare plans link, then click Start now on the pro plan, but it then just brings me to the billing page with…
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making options in dropdown unavailable if selected already
How to make dropdown options become unavailable (in both forms and sheets) once they’ve already been selected. Example: If a patient books an appointment, that time slot is automatically removed or disabled so it can’t be chosen again.
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Merged: For the Symbols Column Type, Add Grey as another Choice to Red, Yellow, Green, Blue
This discussion has been merged.