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Form Submission Issues
Hello! I have a Smartsheet that I use to track multiple data entries each day from our vendor agents. I created a form for them to fill out for each instance, and they typically have no problem adding the data to my Smartsheet. Recently, when the agents try to submit a form, if they select the "Send me a copy of my…
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Clear check-box, without clearing associated Due Date columns
Hi I'm setting up a sheet for reoccurring tasks that have different intervals. I have a task column, interval column, last check, next check and a check- box. When the checkbox is ticked the Last check updates to todays date and this updates the Next check date, calculated from the number of days in the interval column. Is…
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How do you use the keyboard to move to the next cell in a row after selecting items in a drop-down
I'm challenge by this situation and the only way I have worked out how to do it is to use the mouse to click into another cell. What happens is, after I have made a selection of one or more options from a drop-down list, the following keyboard commands result in undesirable effects: Tab or Enter while mouse is hovering…
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I cannot convert my if statement to a column formula
I have an if statement referencing another column named "Country" - I want to define this if statement into a Column Formula but it says "the column formula syntax isn't quite right". This is my IF statement. =IF(Country1 = "US", "01-440-0187 (US)", IF(Country1 = "Canada", "01-440-0188 (CA)", IF(Country1 = "Mexico",…
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IF NOT ISBLANK help
I'm trying to create a formula that will display the different colored dots in the status bar. I had success at first but one part of the formula isn't working with the others. I need it to display BLANK if Patient is blank, Gray if patient is filled in but Order Request Date is blank, Green if Complete date is filled in,…
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Using COUNTIFS With Contacts, CONTAINS, and OR
I'm essentially trying to make a sheet summary formula for how many open cases someone in a contact list has at the moment. I've got it working when I'm looking at the contact list one way, but the users of this sheet have a bad habit of entering data so that their email address displays in the contact list rather than…
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Auto Refresh for Reports
I'd like to request Smartsheet look into adding the "auto-refresh" feature, currently only available on Dashboards, to Reports. We use reports to filter columns for individuals in teams that share a sheet, but who don't need to see all the columns on that sheet. This works well, except the user is forced to save and…
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Adding Google Drive Attachments Error: Troubleshooting Steps
Hey Community, Our Support team has been alerted about an error received ("API developer token is invalid") when adding Google Drive attachments to a sheet. This problem has been reported on multiple Google forums (see here and here) and has been attributed to either an issue with the browser’s cache, an ad blocking…
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How do i create a formula to source information from another sheet with multiple countifs?
I am trying to setup an automated metrics sheet from many other sheets and I am stuck on the very first "reference another sheet" formula due to the conditions (countifs) that I'm trying to get it to pick up. Here's the example: The metric sheet is trying to count KPI's from other sheets, for this particular instance a…
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Requesting assistance with multipart COUNTIFS formula
Hi all, My team and I currently use Smartsheet to track monthly referral information. At the beginning of each month, we are looking to obtain the number of referrals received for the prior month (ex: because it is January, we want to capture data from December). Here is what we are trying to track: How many "SEN"…
