How Do I Contact the Smartsheet Support Team?

Benie

Hi Team

We are using Smartsheet in our Organisation and urgently need assistance with some formulas which are giving us issues. I am not sure who to contact please, can someone assist me?

Thanks so much

Benie

Genevieve P.

Hi @Benie

The Community is a great place to troubleshoot formulas!

Please post a Question in the Formulas category (here) and our wonderful Community members and Champions will take a look.

Here are some helpful details to include in your question:

• Paste your current formula (if you have one)
• Write out the exact error message
• Identify column types and/or cross sheet references (columns/rows covered)
• Post screen captures of your sheet set up (with demo data or blocking out sensitive data)

Cheers,

Genevieve