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Anyone able to Publish Sheet in new Teams Tab? The option has been removed for us
Starting in October, some users noted not being able to add a Smartsheet tab in Teams. While investigating, we discovered that if a user can get to the login and select a file to publish (most people got stuck buffering), the only options are to Share or Don't Share. Publish disappeared from the options. When creating a…
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Remove "Z" at the end of the date/time stamps in Seat Type Report date columns
The 3 Date/Time columns in the Seat Type Report include a "Z" at the end of the value (ex. 2025-11-11 00:07:27.000 Z). This prevents the field from being used as a date without manually removing it or creating a helper formula to remove it. Please remove the Z from the date/time in Last Paid Activity (UTC), Last Login…
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What's our basis on this?
Based on Smartsheet's documentation and the logic of the User Subscription Model (USM), here is the distinction and how these two features work together: The "Two-Strikes" Cycle (The Old Default): This was the original, more aggressive USM behavior. The system tracked user activity and, after a couple of provisional…
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Is anyone else confused by this?
If someone is a "Viewer" on an asset technically they cannot take a qualifying action, correct? Don't they first need to 1) click on "Request to Edit" at top right of asset and then be granted access by the Owner or Admin of the asset? This seems very confusing and misleading to me. A Viewer cannot become a Provisional…
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User Type options for USM Users who already had a provisional period
I'm sure everyone here who have transitioned or about to transition to USM know the model has not been thoroughly thought through and has significant loopholes. We will be converting in October (YIKES!). Can someone who has used the USM True-up page help me answer a scenario question? Scenario: If a user was downgraded to…
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Merged: Allow the creation/upload of new users as viewers and not members under USM
This discussion has been merged.