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Updating Domaain
Hello, I am looking to update all users domain from @dekko.ca to @dekkoconcrete.com How do I go ahead about this.
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Transfer Single Asset Ownership as an Administrator?
Is there a way, as the Smartsheet Administrator, to transfer ownership of a SINGLE workspace from one user to another, with or without requiring confirmation from any users? I know how to transfer ALL assets from one user to anther using the admin tool. However, I'm looking for a tool that let's you specify the workspaceID…
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Custom Privacy Policy for Forms is now generally available!
You can now add your own privacy notice to every form across your organization. Configured once in the Admin Center, your custom policy automatically appears alongside Smartsheet's own privacy policy on every form, both new and existing. The two policies stay clearly separated, so respondents can always see exactly who is…
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Accès à mon Centre d'Administration
Bonjour, L'accès au Centre d'administration est bloquée, j'obtiens un message d'erreur concernant des lenteurs. J'ai besoin d'ajouter des utilisateurs et je suis bloquée. Merci de bien vouloir me contacter, s'il vous plaît.
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We have a rogue user showing against our Account and now we are locked out of our projects and cannot edit them. How can we fix it?
We have a rogue user (sudhir@digitalgap.co.za) connected to our Smartsheet Plan Info. Our company Account is marketing@bluegrassdigital.com, and this sudhir@digitalgap.co.za user I can see under our Account > Personal Settings > Plan Info and this user is not part of our organisation... The user does not exist within our…
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Set global default sharing to something other than "Editor - Can Share" (Workspaces,Sheets,Reports)
For workspaces, sheets, and reports, the default sharing setting is "Editor - Can Share". It would be ideal to be able to configure a global configuration in Admin Center where the default sharing permission was something other than this setting, such as "Viewer" or "Editor - Cannot Share". By having the "Editor - Can…
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WorkApp Ownership Transfer for Former Employee – Guidance Required
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Our organization is attempting to transfer ownership of a Smartsheet WorkApp from a former employee who is no longer with the company. We have already opened support cases with Smartsheet and are…
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API users and usage data now available in Admin Center
June 1, 2026 If you've ever wondered who in your organization is using the Smartsheet API and how extensively — you no longer need to reach out to Support to find out. A new dedicated view in the Admin Center gives System Administrators direct visibility into API usage across their organization. Here's what's included in…
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Merged: Need ability to Deactivate Users in bulk
This discussion has been merged.
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Account Credentials Governance
Hi, is there a way for System Admin to have full control of the account credentials within our organizations? At the moment, each user has the ability to change their own password under the personal settings although we have assigned them credentials. Is there a way that we can remove this option on their account to…