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Increased Expiry Limit for Attachments
We use the PDF generator tool to auto-generate thousands of approval letters each year. We then have an automaton set up to send the letters out the funding recipients. the validity period for the letters is 90 days, but the attachment link that Smartsheet sends expires after 30 days, meaning we get many requests from…
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Error in Downloading Files under SHEETS
I have old filed under SHEETS and not Workspaces. I can access my filed but whenever i attempt to download any attachments, it gives me an error "Critical Exception". How do I resolve this?
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Edit Recurring/Scheduled Emails
Hello, We have a number of emails that go out on a recurring basis to specific individuals. I'm talking about the ones you can set up when you click "Send as Attachment" and where you can click "schedule" to set up what days/times the email goes out and to who. We are able to click "Edit Recurrence" but that only allows us…
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MOVE ROW Lost Attachments
I was archiving critical accounting data from one sheet to another by moving the rows. This is something I've done countless times in the past decade of using Smartsheet. This time, after moving nearly 3500 rows of data, I realized none of the attachments moved with the rest of the data. I've opened a case but have had…
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Enable attachments in automations when using 'message only' option
We receive data from externals which we then need to verify. Once it's verified we then email them back a PDF (that's been generated using 'generate document' feature) as it contains the crucial information that's been verified, and they can keep as a confirmation. Currently, I use the message only format in an alert…
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Automation for Sending an Attachment
I have a SmartSheet where some rows have attachments and others do not. I would like to check a cell on specific rows and have SmartSheet automatically send an email to the contact for that row with a copy of the .pdf attachment for that row. Specifically, I have a column entitled "send to contact" that can either be…
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Bulk upload and delete in Dynamic View
In Dynamic View, it is currently not possible to bulk-upload or remove attachments like it is possible in a sheet. There are been multiple instances where there was a need for users to bulk upload attachments but also to give the possibility for users to remove or not attachments for the detailed panel. This would be a…
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attaching the same document to more than one line
Hi, does anyone know if it's possible to attach the same document to more than one line? Right now, I go line by line, and have to dive deep into a directory to link the attachment. I'm hoping there's a faster way. Thanks much!!! Danielle
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HELP: Automated notification changed from Message w/Attachment to "Changes to Sheet" summary email
Hello all, I'm having an urgent issue with a notification workflow. It worked at first, but didn't trigger on all the rows that it should have — and now, instead of the message it should be sending, I'm only getting a weird batched summary email that shows the changes that were made to the sheet. (See screenshot) The…
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Multiple File Upload Fields on Forms
It would be helpful to have the option for multiple file upload fields in forms, for example for photos, so that they could be associated with particular responses and not grouped together.