Software solution using Smartsheet

M. David

Hello,

My experience thus far with Smartsheet has been as a Systems Administrator for the last four years. Prior to my even learning Smartsheet, I had this idea for an app that would help to streamline a very specific business practice within the higher education industry. The thinking was that I needed to have someone build an app and accompanying website to achieve this. Now that I know Smartsheet and the capabilities it has, I believe I can create a solution to this specific pain point entirely within Smartsheet.

My question for the group is, do any of you have experience with this side of Smartsheet? I did some searching in the forums and came across posts of people offering consulting services and others looking for consultants. I couldn't find any posts specifically about where someone was using Smartsheet to create a product and then sell that product to customers on an annual basis.

Some of my specific questions include:

1. Did you create your product in Workapps or within the regular software?
2. How did you develop your pricing model? I am thinking that I would charge $2,000 annually for this service.
3. How do you convince a customer to pay several thousand dollars for the work you create and helpdesk for them, when they can easily see it is a Smartsheet solution. A college or university IT department could easily pay for someone to learn the software and re-create the products, thus cutting me out of the equation.

If there is a different tag I should have put this under or if this is a conversation better held outside of the forums, please let me know.

Thanks for the help.

Paul Newcome

@M. David, There probably will not be a lot of discussion regarding consulting here in the Community as the Community is intended to be a free knowledge sharing space, and consulting discussions can quickly cross that line into spam. Even your post could potentially be borderline spam as you are not presenting a solution or asking a question but instead could come across as a potential fishing expedition.

If you are genuinely interested in becoming a Smartsheet consultant or reselling a solution, I would suggest starting here:

Smartsheet Partner Program

https://www.smartsheet.com/channel-partners

Smartsheet offers reseller, referral, and solution partners the opportunity to enhance your ability to align work, people, and technology across the enterprise for maximized success.

Smartsheet's legal documentation also specifically notes that you cannot "commercially sell, resell, license, sublicense, distribute, or frame" Smartsheet "to a third party unless authorized by Smartsheet in writing...", so I definitely suggest starting with the above link if you are going to try to sell a Smartsheet solution.

Acceptable Use Policy

https://www.smartsheet.com/legal/acceptable-use-policy

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Once you become a partner, you will gain access to a lot of resources including pricing charts, marketing material, and a number of other resources that will help you make decisions as to delivery (workapps vs core product), pricing, and whatnot.