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Champion Tips on How to Get Started in Community
Whether you're new to Smartsheet Community or a seasoned long-term Member, you might learn a tip (or two) from Community Champions @Paul Newcome, @Julie Fortney, @Andrée Starå! They recently shared their advice for how to get the most out of the platform at our Start 2023 with Community party. In case you missed it, we…
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How to score Community Points and Badges
Join in and start engaging on the Smartsheet Community platform and you’ll collect points, badged and uplevel to unlock rewards. Learn more about our New Community Reward Program Points and Badges are our way of saying thanks and recognizing you for being an active, supportive and engaged member of the Community. You’ll…
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Smartsheet Online Community Guidelines
Welcome to the Smartsheet Community platform! The Community is a space for our Community members, customers, partners, and users to communicate and share best practices, ask questions, discuss the future of work management, and get how-to guidance from fellow users and experts. You’ll also be able to directly help shape…
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Welcome to the online Smartsheet Community!
This is YOUR space to connect with people around the world who are driving achievement at work with Smartsheet. We’re so excited you’re here! (Learn about the supportive and helpful culture of our community by reviewing Community Guidelines or take a look at our full site terms attached below.) On the community platform,…
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Quick Tips and a list of Frequently Asked Questions
Quick Tips for engaging in the Community 🔎 Search before you post: Before you create a new post, search to see if your question is already out there. 💬 Be descriptive: Include screen shots and as many details as you can when asking questions or providing an answer (without exposing sensitive data). The more details you…
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Update your Community email address or password
Email Address in Community The online Community uses either your Smartsheet or Brandfolder account to authorize access to the Community. This means that if you update your email in your Smartsheet app account, your Community profile will automatically update to associate your account with this new email address as well!…
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Getting started: Create an account
In order to ask or answer a question or create a post in Community, you must first set up an account. To get started, sign in (use the Sign In with Smartsheet button in the upper-right corner of this page).You'll use the same credentials—email and password—in the online Community that you use in Smartsheet. The first time…
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Create, edit, or delete a post in the Community
Log In: In order to ask or answer a question or create a post in the Smartsheet online Community, you must first set up an account (see: Getting started: Create an account). Create a Post: You can start a new Question, Discussion, or Idea by clicking New Post. Questions: only Questions can have Best Answers so this is the…
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Leave feedback for the Community and/or Product
Hey Smartsheet Community, Our Community team is excited to announce the launch of our Ideas & Feature Requests area of the Community! There's one topic for Smartsheet Product Feedback & Ideas and another topic for Community Platform Feedback. Here's a post with Guidelines for posting Ideas: Cheers! The Community team
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Tips for formatting your Community posts
1 - Let others know what answer was best After someone has responded to your question with a comment, you will notice that under their comment there’s a prompt asking you, Did this answer the question? Yes . No If you click Yes, this answer will appear under a heading that says Best Answer and the member who posted that…
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[UPDATED] Community email notifications and saving important posts
Unsubscribe or Manage Community Email Notifications In the upper-right corner of the Community, click your Profile > Account & Privacy Settings Choose Notification Preferences from the options on the right. You can subscribe to any of your Followed Topics to receive notifications for every new post in the online Community!…
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Troubleshooting Community errors
1 - Community error message: “Permission or Domain Denied” If you receive the “Permission or Domain Denied,” error when you attempt to log in (or create a Community account for the first time), there are two possible reasons: The email address associated with the account has been warned and then blocked based on previously…
