Welcome to the Community
Welcome to our Smartsheet community! Here are a few tips to get you started!
Discussion List
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Welcome to the Smartsheet Online Community!In Welcome to the CommunityWelcome to the Smartsheet Online Community! Here in the Community, you can interact with other Smartsheet customers to get help and share best practices. All posts and comments are monitored by Smartsheet employees, our moderators, to en…
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FAQ: Where do I leave feedback for the Community and/or Product?In Welcome to the CommunityHey Smartsheet Community, Our Community Team is excited to announce the launch of our Customer facing Community & Product Feedback intake forms to the Community! These forms are located within the top right hand side of our main naviga…
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Quick Tips for using the Smartsheet Online CommunityIn Welcome to the CommunitySearch before you post: Before you create a new post, use the search box to see if your question is already out there—someone may have already answered it. Ask: Ask questions about the product, features, best practices, industries, integra…
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Smartsheet Online Community GuidelinesIn Welcome to the CommunityBe respectful: Comments, discussions, links, or pictures that degrade any race, religion, gender, age, orientation, or abilities are not acceptable. Don’t spam: Advertising or promoting your company, website, product, or service is prohibi…
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FAQ: How do I earn points and badges?In Welcome to the CommunityEarning Points and Badges Points and badges are earned through your collaborative participation within the online Community. You can earn points and badges, for example, when you provide an answer to a question, when someone else accepts…
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FAQ: Unable to Edit Profile Fields - Permission ProblemIn Welcome to the CommunityIf you find that you are unable to edit your profile and you receive the error “Permission Problem - You don’t have permission to do that”, this may be caused by a cache/cookie issue with your browser. Please try a different browser, o…
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How do I follow a category or get notifications of new questions in the community?In Welcome to the CommunityI am lacking insight into how I can get email notifications of new questions in the community? Is that possible with this new community?
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FAQ: How do I receive email notifications about every new post made to the Community?In Welcome to the CommunityCurrently there is no way to receive email notification about every post. Your choices for email notifications are limited to those listed in Notification Preferences. The good news is that this feature is currently in development and shou…
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FAQ: How to mark all posts across an entire forum or in a specific category as "read"In Welcome to the CommunityAs we have now fully migrated over to our new community platform, you may see old posts being flagged as new. Please follow the below steps to mark the entire forum or specific categories as read. To mark the entire forum as read: Access y…
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FAQ: How do I use Rich Text when I’m posting a question, discussion, or comment?In Welcome to the CommunityThere are a number of different formatting options when posting content in the online Community. This first set of buttons allows you to add bold, italic, strike, code, or link formatting to selected text. The following standard keyboard…
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New CommunityIn Welcome to the CommunityHas anyone else noticed that old posts that were yet unanswered have been closed? I know that a lot of things were moved to archive, but I never got a notification or anything that any of mine were closed. I am still trying to learn this …
