Welcome to the Community

Welcome to our Smartsheet community! Here are a few tips to get you started!
 

Discussion List

  • Welcome to the Smartsheet Online Community!
    In Welcome to the Community
    Welcome to the Smartsheet Online Community!  Here in the Community, you can interact with other Smartsheet customers to get help and share best practices.  All posts and comments are monitored by Smartsheet employees, our moderators, to en…
    1042 7
    Announcement 1K views 7 comments Most recent by Genevieve P
  • Smartsheet Online Community Guidelines
    In Welcome to the Community
    Be respectful: Comments, discussions, links, or pictures that degrade any race, religion, gender, age, orientation, or abilities are not acceptable. Don’t spam: Advertising or promoting your company, website, product, or service is prohibi…
    583 0
    Announcement Closed 583 views 0 comments Started by Genevieve P
  • Quick Tips for using the Smartsheet Online Community
    In Welcome to the Community
    Search before you post: Before you create a new post, use the search box to see if your question is already out there—someone may have already answered it. Ask: Ask questions about the product, features, best practices, industries, integra…
    152 2
    Announcement 152 views 2 comments Most recent by Genevieve P
  • FAQ: How do I let Smartsheet know about a feature I would like added?
    In Welcome to the Community
    Please feel free to provide any of your feedback through this form: Submit Product Enhancement Request. This link opens a form that goes directly to the Smartsheet Product team. You can learn more about our latest releases and subscribe …
    Announcement 52 views 0 comments Started by Genevieve P
  • FAQ: How do I earn points and badges?
    In Welcome to the Community
    Points and badges are earned through your collaborative participation within the online Community. You can earn points and badges, for example, when you provide an answer to a question,  when someone else accepts your answer as the right …
    72 views 2 comments Most recent by Genevieve P
  • FAQ: Unable to Edit Profile Fields - Permission Problem
    In Welcome to the Community
    If you find that you are unable to edit your profile and you receive the error “Permission Problem - You don’t have permission to do that”, this may be caused by a cache/cookie issue with your browser.  (Image) Please try a different br…
    42 views 1 comment Most recent by Richard Rymill SBP
  • How do I follow a category or get notifications of new questions in the community?
    In Welcome to the Community
    I am lacking insight into how I can get email notifications of new questions in the community? Is that possible with this new community?
    Accepted
    32 3
    Accepted Answer 32 views 3 comments Most recent by Paul Newcome
  • FAQ: How do I receive email notifications about every new post made to the Community?
    In Welcome to the Community
    Currently there is no way to receive email notification about every post. Your choices for email notifications are limited to those listed in Notification Preferences. The good news is that this feature is currently in development and shou…
    Accepted
    72 3
    Accepted Answer 72 views 3 comments Most recent by Genevieve P
  • FAQ: How to mark all posts across an entire forum or in a specific category as "read"
    In Welcome to the Community
    As we have now fully migrated over to our new community platform, you may see old posts being flagged as new. Please follow the below steps to mark the entire forum or specific categories as read. To mark the entire forum as read: Access y…
    52 views 0 comments Started by Stephanie Boulanger
  • FAQ: How do I use Rich Text when I’m posting a question, discussion, or comment?
    In Welcome to the Community
    There are a number of different formatting options when posting content in the online Community. (Image) This first set of buttons allows you to add bold, italic, strike, code, or link formatting to selected text. The following standard …
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    132 views 5 comments Most recent by Paul Newcome
  • New Community
    In Welcome to the Community
    Has anyone else noticed that old posts that were yet unanswered have been closed? I know that a lot of things were moved to archive, but I never got a notification or anything that any of mine were closed. I am still trying to learn this …
    92 views 8 comments Most recent by Paul Newcome