-
Get your Brandfolder Badge 😎
Hey Brandfolder Community, We love having you in this space — asking questions, learning, and connecting with other Brandfolder users. That’s why we decided to create something just for YOU. Presenting our brand new Brandfolder badge: Love it? Add it to your collection Engage in the Brandfolder topic, or tell us what you…
-
Brandfolder API Docs–Moved and Improved!
Hi everyone, Big news! We have moved the Brandfolder API documentation into the Developers & API site and have vastly enhanced your developer experience. Here's what's new: New Location: Please update your bookmarks! Find the docs at https://developers.smartsheet.com/api/brandfolder. Downloadable OpenAPI Document: The API…
-
Welcome to the Brandfolder Topic - FAQs
Welcome! This is a space for Brandfolder users and those interested in learning more to connect, share best practices, and ask questions. Read on to get started, and to explore the FAQs. ➡️ First Steps Introduce yourself Get your Brandfolder badge Listen to the Brand Collective Podcast ➡️ FAQs What is Brandfolder?…
-
New or curious about Brandfolder? Explore it in just a few minutes
Hey there, If you’re just getting started, or want to quickly see what Brandfolder can do for you, we’ve got you covered! Check out our selection of bite-sized videos below. Overview Account Structure & Permissioning 5 Brandfolder Features That Elevate Creatives 5 Brandfolder Features That Help Your Brand Values Shine…
-
How to unexpire an expired photo
We set an expiration of some photos that had a talent expiration. However, we have since purchased an extension for the rights for these photos and now I have to set them to not be expired. How do I do that? Do I have to delete and re-upload??? Thank you in advance.
-
Reorder Advanced Filters manually?
We have discovered a huge limitation in that the Advanced Filters only cache the first 1000 assets. For our custom fields, we have Brand, Category, Item Code, Item Name, and Status which it breaks out at the top. What this means if that someone searches for an item code (in the version where it has a drop-down prepopulated…
-
Adobe Workfront and Brandfolder Integration
Hello, Brandfolder Community. I am exploring integrating Brandfolder with Adobe Workfront to automate asset uploads and metadata mapping. Can anyone share their experience with this integration? I am curious how it is working for other Brandfolder clients. Thank you, Jennifer Anna, CHG Healthcare
-
Deleting old templates so they can not be selected as an option when selecting preexisting templates
I have made a project in branfolder and then created a template from that project - for our business to use. I am trying ot clean out the template options they have to choose from when they select > Create new asset > Create from a existing template. That is bringing up templates that I have already deleted off the main…
-
🎉 Proposal: Let’s Start a Quarterly DAM Manager Meetup! 🎉
Hi everyone! 👋 I’d love to start a Quarterly DAM Manager Meetup for Brandfolder clients — a fun, collaborative space where DAM admins and power‑users can share tips, swap metadata magic, and learn from each other. What we’d do: Quick show‑and‑tells Workflow + metadata tips Ask‑the‑community problem solving Optional guest…
-
Visibility of Pins
The Brandfolder knowledge base article on Pins says "Guests can't see pinned searches of the Brandfolder or Collection." However, we have Guest users who are utilizing Pins in the collection they have access to. Am I misinterpreting that statement in the knowledge base?
-
Is it possible to get a report on use of Pins?
Can I run a report on users activity related to Pins? Or could a CSM request this report from professional services?
-
Reducing sections but making assets searchable
Hi, with our current Brandfolder setup, the team is having trouble finding assets, this is mostly due to having too many sections (currently 45). My initial plan is to reduce the amount of sections to about 10-12 but ideally this would involve nesting sections within each other… which I believe is not possible. eg Brand…
-
How to find new asset uploads data
Hi--just looking for the data on how many uploads were made in a given month. I can only find data for downloads and users. I get the weekly email but would like to see more details on my Brandfolder site. Thank you
-
Brandfolder Duplicate Detection Error
Currently Brandfolder is tagging files as duplicates when they are not. They are similar images however they have different file names and yet one set of assets is tagged as duplicate and deleted. How does Brandfolder decide what a duplicate is? Can this be changed or tweaked on a client-side level? I'm not sure how to fix…
