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Get your Brandfolder Badge 😎
Hey Brandfolder Community, We love having you in this space — asking questions, learning, and connecting with other Brandfolder users. That’s why we decided to create something just for YOU. Presenting our brand new Brandfolder badge: Love it? Add it to your collection Engage in the Brandfolder topic, or tell us what you…
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New or curious about Brandfolder? Explore it in just a few minutes
Hey there, If you’re just getting started, or want to quickly see what Brandfolder can do for you, we’ve got you covered! Check out our selection of bite-sized videos below. Overview Account Structure & Permissioning 5 Brandfolder Features That Elevate Creatives 5 Brandfolder Features That Help Your Brand Values Shine…
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Welcome to the Brandfolder Community! First Steps + FAQ
We’re so happy you’re here! This is a space for Brandfolder users and those interested in learning more about Brandfolder to connect, share best practices, and hopefully have a few laughs. Read on to get started, and to explore the FAQs. ➡️ First Steps Introduce yourself Get your Brandfolder badge Listen to the Brand…
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Edit in Proofing
What would you suggest to a customer who is looking to use the proofing tool to collect comments and request approval but would also want to be able to make changes to the word document without having to leave Smartsheet? At the moment they have to go out of Smartsheet, find the document in Sharepoint and edit the…
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Do people-based sections in Brandfolder act like a Google-photo search yet?
When I was at Engage 2023, I attended a session on Brandfolder and one of the beta features was the People-Based section having the same search functionality as Google photos (or that the section would be the base for a function like this), where you upload one person's headshot within the people-based section (with their…
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Inquiry about recovering deleted assets
Hi, I have some questioins about recovering deleted assets. 1. Is it correct that the asset is shown as "EMPTY" when we recover an asset that was deleted by duplicate detection? Also, is there any way to filter only "EMPTY" assets? 2. We once clicked "recover all" in the [Settings - General Settings - Advanced - Manage…
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Bulk rename assets
Is there a way to bulk rename assets when in the Brandfolder Core Plan?
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anyone run into issues like this?
for some reason many of my images have this searchable field in it labeled as "text from attachment". As far as i know other than our meta data we don't input other text into our files. Could this be a camera error thats causing this to happen? most of the time its complete nonsense. other times it will read the text from…
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Button to go back to a portal
In Brandfolder, it is possible to add a button to the DAM so when a user is in a collection or the DAM they can go to a Portal directly from this button. My customer has a very limited number of Collection, in their Portal they are using shareable links to take users to the right place. When accessing the shareable link,…
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Where can I go to learn how to use Outfit?
I have access to the Smartsheet University but do not see any courses that explain how to use Outfit like it does other apps. Can anyone point me in the right direction for learning everything Outfit? Thank you!
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Size limit for asset upload
Hi, I'd like to know if there's a file size limit when uploading an asset. Plus, I asked questions about labels before as follows, but didn't get answer. I'll appereciate it if you can check them. https://community.smartsheet.com/discussion/129547/recovery-for-labels#latest…
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Recovery For Labels
Hi, I asked a similar question before, and I was well noted that any recovery for Brandfolder components was not supported, but I'd like to know if there would be any update for this. One of our users deleted lots of labels by mistake, so we need to re-create the labels and add each asset to suitable labels. But this takes…
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Searching in Korean
Hi, I would like to know if a search result could be incorrect or inconsistent when searching a keyword that includes Korean characters. For example, we have an asset named "MLB개막전 2132" as follows, but when I searched "MLB개막전 2132", I got an inconsistent and incorrect result from each search condition. For example, when I…
