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January Question of the Month - Join the conversation and receive a badge
Happy 2026, Community. I am so happy to welcome a brand-new year with all of you. I hope you’ve had a wonderful holiday season and are feeling inspired to make 2026 one for the books! We closed 2025 with your creative holiday ideas, and honestly, I wish I could add them all to the calendar. Based on your responses, I think…
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A memorable year for the Smartsheet Community
Hello Smartsheet Community, I hope January has been an energizing and inspiring month for you so far. As we look forward to all the amazing open doors 2026 has for us, let’s take one last look back at 2025 to celebrate an incredible year of growth, connection, and achievement for the Community. 10 Years of Community & 20…
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Helping people realize Smartsheet value 📈
Hi Community, At this year’s ENGAGE conference, many of you participated in an activity at our ‘Idea Labs’ aimed at understanding what keeps people in your organization from adopting Smartsheet. The major takeaway? Executives and team members are reluctant to embrace a new tool without first knowing what's in it for them.…
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Nominate Peak Humans & get a badge!
Hi Smartsheet Community, We loved learning about what operating at your peak looks like for you, and now, we want to give you the opportunity to recognize and celebrate others, and earn cool badges as you do it 😉 The Operate at Peak Human campaign is a celebration of humanity. Recognize someone who does a great job in any…
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Introduce yourself & get to know your peers!
Hi there, Get to know other members in the Community and take a minute to introduce yourself in the comments below. Feeling at a loss for words and need a little inspiration? Tell us where you’re from, your role, how you use or hope to use Smartsheet and a fun fact or two about yourself. (We love to learn about your…
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Smartsheet Community Team: Meet Georgie 👋🏻
Hi everyone! I’m Georgie and I’m the newest member of the Smartsheet Community Team! Fun facts about me: My dog, Daisy, only has one eye and although she’s 12 years old, I still get asked frequently if she’s a puppy as she has a very youthful look about her. I keep asking her to share her secrets, but she’s selfishly…
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Why can’t I suddenly not edit any sheets in a shared workspace where we both are on a pro plan ?
I am unable to edit several sheets where I am either the owner or have Admin permissions. Both the sheet owner and I are on a Pro Plan, and I have confirmed that I am a licensed user. I have also verified my Admin permissions, checked for locked content, and ensured my browser and app are up to date. Despite these steps,…
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Where did support go?
So I have no idea what happened but having a business license apparently doesn't allow you to get any support from Smartsheet now? I can only use their broken AI Agent to create tickets that go nowhere? I opened a ticket 3 weeks ago that nobody has looked at or contacted me about and the AI will only allow me to open…
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Introduction!
Hello all, I have been a Smartsheet Community Member for awhile now, but don't post a ton. However, I wanted to introduce myself and share a few of my accomplishments! I started my Smartsheet journey over 3 years ago (today I earned my 3 Year Anniversary badge in Smartsheet Community!) as an Administrative Coordinator at…
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Engage 2026 - is this sign-up form legitimate?
I searched for info on Engage 2026, and didn't see anything that looked truly official from SmartSheet HQ, but I did stumble across a sign-up form: Personal Information - Engage 2026 User Conference On one hand, this is exciting because it would be geographically useful for my team, and it falls at a time of year when we…
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Multi-Category KPI Tracker - Engage Template Contest Win 2023
Hello Community Forum! I won the template contest last year with my Multi-Category KPI Tracker which I have since updated and added on to. I would be happy to help anyone who has questions or wants to know best practices when using this template set. We use it in our Manufacturing department, but are developing it for the…
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How do I find my account representative/Update Contract Owner/Billing Contact?
How does one go about finding out who our account representative is? I also need to update our contract owner information as well as the billing contact information as both individuals no longer reside at the company. Thank you in advance!!
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Budget Management
All I wanted to show you how I am using smartsheet to keep my budget reporting in real-time. I have 3 sheets 1) A Budget sheet 2) An Invoice Sheet 3) A Project Action Log The purposes are as follows Budget sheet This houses my line my approved budget using MasterFormat and also my Non-construction costs like Architect…
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Smartsheet Employee Dashboard functioning like an app
Hi there I have created a Smartsheet Dashboard for each employee, with sheet visual icons related to their worksheets. It serves as a quick link and hosts only the sheets they need to access and work on. The Icons are categorised as per our company's production and accountability structures. It resulted in no further…
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December Question of the Month - Join the conversation and receive a badge
Happy December, everyone! We're officially wrapping up the year, and after reading about all of your great achievements on Smartsheet last month—from certifications to creating impactful solutions—I feel like a round of applause is in order for our talented Community. 👏👏👏 Now, to celebrate our final Question of the Month…
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Advice on creating a sheet to track open, ongoing and closed action items from large meeting
Not sure if this is a question as much as a looking for inspiration. If you have a system for tracking action items from meetings, let me know what you have put together/found most helpful!