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Get to know outstanding members of the Community.
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A video series celebrating the vibrant voices of the Community.

March Question of the Month - Join the conversation and receive a badge
March is here, everyone! For February, we asked you to celebrate your everyday life achievements, and you blew us away with the responses. Not only are our members life-long learners that challenge themselves at work, but they are also passionate about their hobbies and crafts, and make the world a better place for their…
Nominate Peak Humans & get a badge!
Hi Smartsheet Community, We loved learning about what operating at your peak looks like for you, and now, we want to give you the opportunity to recognize and celebrate others, and earn cool badges as you do it 😉 The Operate at Peak Human campaign is a celebration of humanity. Recognize someone who does a great job in any…
Introduce yourself & get to know your peers!
Hi there, Get to know other members in the Community and take a minute to introduce yourself in the comments below. Feeling at a loss for words and need a little inspiration? Tell us where you’re from, your role, how you use or hope to use Smartsheet and a fun fact or two about yourself. (We love to learn about your…
Smartsheet Community Team: Meet Georgie 👋🏻
Hi everyone! I’m Georgie and I’m the newest member of the Smartsheet Community Team! Fun facts about me: My dog, Daisy, only has one eye and although she’s 12 years old, I still get asked frequently if she’s a puppy as she has a very youthful look about her. I keep asking her to share her secrets, but she’s selfishly…
Licensed users not showing up on User Roles and Reports
We pay for 113 licenses. 119 licenses are assigned, so 6 seats will be added this week to "true up". However only 103 users show up in my User Roles and Reports list that I can manage. The missing users would include 10 current members and 6 additional "true up" users. No users are in a pending state. There are no open…
👋 Hello from Kentucky! | IT & Manufacturing PM
The Professional Side: I’m a Project Manager in the Manufacturing sector, where precision and timing are the heartbeat of everything we do. My journey started in general project management, but I’ve found my true "geek gear" in the IT and Security space. I’ve made Smartsheet my "single source of truth" for keeping…
Workflows Keep the Work Flowing Leak-Free
I cannot emphasize enough - Smartsheet is my tool of choice for process management with full integrity and now process leakage. From the Forms that allow you to auto populate the Grids to collect data to analyze and present in a Dashboard, Smartsheet process management is completely self contained. I recently implemented a…
Calling for Support
I'm pretty sure I'm not posting this discussion/question the correct way, so if I need to submit this differently please feel free to do it for me or tell me how to enter this. Has anyone taken issue to getting AI support when calling the help desk? I've had some troubleshooting issues lately and while usually I can find…
Using Smartsheet for SOP / policy acknowledgements?
I’m exploring using Smartsheet as a central place to manage SOPs and internal documents and was curious if anyone is actively using it this way. Specifically, I’m interested in how people are handling things like: Notifying staff when a new SOP or document is posted or updated Requiring staff to acknowledge they’ve read it…
How to do cell linking in new Smartsheet lauout
Trying to link cell from other sheet and I'm not finding the symbol for it in the toolbar. I have the new layout. Anyone know have to do that?
February Question of the Month - Join the conversation and receive a badge
Hello hello Community! We’re one month into 2026, and you’re already bringing your best into the new year. In January, we all got together and shared the new ideas we want to explore this year, and I was pleasantly surprised to see so many of you want to master Bridge. Taking note. 📝 Now who’s ready for our next question?…
How to get support on a Pro plan
After having been an advanced business account user for a long period I took a rest from Smartsheet and cancelled my account. Recently, I signed up again as a single Pro user, paying annually in advance, which ought to provide web-based ticketing support. Unfortunately, Smartsheet fails to recognise ownership of my account…
Poor support
After having been an advanced user of Smartsheet over several years I cancelled my subscription for a few months and then went back onto the Pro level on 11th Feb - paying $156 AUD for the year in advance. The Pro level includes: Unlimited free Viewers Gantt, table, board, and calendar viewView your projects, programs,…
A memorable year for the Smartsheet Community
Hello Smartsheet Community, I hope January has been an energizing and inspiring month for you so far. As we look forward to all the amazing open doors 2026 has for us, let’s take one last look back at 2025 to celebrate an incredible year of growth, connection, and achievement for the Community. 10 Years of Community & 20…

Best Practice

Formulas for Calculating Time
I have decided to create a post that consolidates all of the different time based solutions that I have put together. Some of these solutions can be made more efficient or condensed into fewer but larger formulas. I am still going through these working on making them more efficient and tweaking them, but all of them have…
Work Breakdown Structure (WBS) - Column Formula Configuration
Hello Everyone, Recently myself and two fellow Smartsheet Sales Engineers, @Lea Gikas and @Dave Stanley got together to create a WBS solution powered by Column Formulas. We wanted to provide the resulting configuration to the community in case some may find it helpful in executing project management solutions, this…
Quick way to copy formulas across sheets I found
Problem: I had the need to copy a list of 26 formulas to 56 sheets maintaining the formulas for each sheet. to increase the data collection across the sheets. All sheets have the same column names. Smartsheet defaults to saving the end result, and doesn't offer the ability to just copy the formulas from one column in one…
For Every one want to have More color symbol for health Status column.
Dear Community Memebers, I saw many equations asking to have More color symbol for health Status column, so i added this post to be a simple reference to solve this issue and with your help and comments we can develop it to match the most of your wishes. the following screenshot shows the color reference you can use it in…
Daily Update Solution without the need to open the sheet, use Zapier, or similar
Hi everyone, Happy New Year! I hope you're well and safe! I've developed a way to use the newly released Record a date feature to update sheets with today's date automatically without the need to open it or similar. 1. Add a so-called helper column. (Date). We can call it Today Helper and add a date before the current day.…
Combine emails into a multiple-contact column / multi-contact column
Multiple-contact columns can be problematic to use in Smartsheet. Namely, they cannot be "put together" with a formula. There's many use cases where you need to build multiple contacts into a cell based on criteria/lookups, but there isn't a way to do that in native core Smartsheet. There is, however, a couple of methods…
INDEX and MATCH across two sheets: a detailed explanation
Hello everyone, would love some feedback on this tutorial. I was answering a user's question regarding INDEX and MATCH (thread post here), and thought it would be beneficial to share my example to the greater Smartsheet community of how to easily utilize INDEX and MATCH functions to reference cells from another sheet by…
Auto-Create Child Rows WITHOUT Bridge or API
This initial solution is based on form submissions being made and each form submission triggering the creation of a set of "template" child rows per submission WITHOUT the need for a 3rd party app, the premium add-on Bridge, or the API. So if your form submissions look like this: Your working sheet could look like this:…
Formula To Indicate A Task Is Ready Because Predecessors Are Complete [Solution]
I have seen many posts about people wanting the ability to indicate a particular task/row is ready to begin because all of the predecessors are complete (many of them archived). All of the proposed solutions had short comings (e.g. only works on rows with a single FS predecessor with no lag). Here is my full solution to…
Pre-Filled Forms Using URL Queries: Tips and Tricks
Using URL queries to pre—fill forms seems to be catching on a bit more lately. There are a lot of resources out there, but they can be kind of spread out, so I figured I would start a thread that has some of the lessons learned, tips, and tricks that I have discovered along the way. Tip #1 [info callout] The first one that…

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Trending in Show & Tell

Meet Alan Miller, our March Member Spotlight! 🎉
Happy March everyone! I get excited to tell you about every Member Spotlight, it's true, but this one has some great energy to it. @Alan Miller 11 is not only a brand new Community Champion, he was also nominated by others to be in the spotlight based on his consistent communication and positive vibe (see nomination form…
Licensed users not showing up on User Roles and Reports
We pay for 113 licenses. 119 licenses are assigned, so 6 seats will be added this week to "true up". However only 103 users show up in my User Roles and Reports list that I can manage. The missing users would include 10 current members and 6 additional "true up" users. No users are in a pending state. There are no open…
👋 Hello from Kentucky! | IT & Manufacturing PM
The Professional Side: I’m a Project Manager in the Manufacturing sector, where precision and timing are the heartbeat of everything we do. My journey started in general project management, but I’ve found my true "geek gear" in the IT and Security space. I’ve made Smartsheet my "single source of truth" for keeping…

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