I would like the ability for users assigned to multiple workapp roles to select a default role that will appear upon sign in without needing additional toggling.
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This is SUCH a pain!
Currently newly added roles appear at the top of the list and anyone in more than one role will default to the uppermost role for which they are a member.
It would be useful if we could choose the order of the roles so that we could determine the role a user/usergroup would default to.
When the roles are all known before building an app we can allow for this but when circumstances change we either have an unprofessional requirement to change roles frequently or we have to rebuild a new app and retire the old one just to change this.
Yes! This is such a limitation to the natural evolution of a workapp - you'd expect to be able to change the default role that shows upon login, or rearrange the order but as this is not possible you have to work very hard to future-proof your role setup which isn't always possible. Would LOVE to see a product enhancement to allow for the WorkApp owner to adjust the order of roles!
2nd! I was just searching for this option for my new project and just came across this post. Hopefully this feature gets added.
Please update this.
Please fix this
I know this isn't a solution, but a workaround to extensive pre-planning that I've used when building the App is to create a few extra roles with no one in them at the top of the list and then add the roles I will be actively using for the App below those. Later, if I need a new role that I would like to be the default for members in multiple roles, then I re-purpose one of the extra roles higher up the list and rename the role for it's new purpose. 😉
This would be a huge improvement for us as well, especially in portfolio WorkApps where Smartsheet automatically creates the "Portfolio users" role. To avoid users having to switch roles every time they open the WorkApp, we ended up making this role able to edit everything — which, of course, defeats the purpose of the fine-grained control WorkApps offers.
Being able to select a default would prevent the constant role-switching while still maintaining proper access control.
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