About Community

Explore tips and tricks of how to navigate Community, stay tuned to announcements, and provide feedback!

Community Participation Guide
Learn about our Rank and Rewards program, review our engagement guidelines, and discover Community tips!
Community Platform Feedback
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General Announcements
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Customer Resources
Smartsheet provides a variety of resources to help customers unlock value with Smartsheet quickly. Explore all the resources available to you.

Recent Announcements

[UPDATED 2025] Start Your Community Customer Journey Here!
Welcome to the Smartsheet Community—we’re so excited to have you here! Based on your feedback, we've redesigned our Customer Journey to be clearer than ever. We want to celebrate your contributions and help you take advantage of everything the Community has to offer, so we've outlined the updated journey available to you…
It's here! The Smartsheet Professional Certification is now live!
Hello Community, You might remember back in July we launched the Builder Path, and today we’ve got even more good news. I know our Community members are always excited to level up, so get ready because the new Smartsheet Professional Certification is now officially live! This is your moment to establish yourself as an…
Start Exploring Our New Homepage
Get ready for a fresh new look, Community! The Smartsheet Community homepage has a brand new feel, designed to help you explore and keep up-to-date more easily. We've refreshed the design to make it simpler to see what's happening and find what matters most to you. For example, you'll now find the most popular tags at the…
🚨 [Feedback Requested] Would commenting directly on Dashboards help your team? 🚨
Hi all! I'm the PM for Dashboards and I'm exploring adding some Conversations capability to the canvas. This would include - Letting users leave comments on widgets in a dashboard Adding an “annotation mode” where you can highlight or draw attention to specific areas of a graph Possibly enabling approvals right on the…
Smartsheet Forward 2025 Edition 2: AI-powered, enterprise-grade work management
Back in March, we shared how Smartsheet upcoming AI and collaboration innovations are making it easier to get work done. Now, we’re back with Smartsheet Forward 2025 Edition 2, which details the Smartsheet innovations shaping the future of enterprise work. In this issue you’ll hear about how we’re leveraging AI to build a…
SmartU New Offerings - Smartsheet Builder Path & more!
Hello Community, Looking to build and showcase your Smartsheet skills? We’ve got exciting updates directly from Smartsheet University. Read on to learn about their enhanced training and certifications that’ll set you apart from the crowd! Live now! - Smartsheet Builder Path This instructor-led path is specifically crafted…
Community Content & FAQs Reorganized!
Hello everyone, We're always looking for ways to make your Community experience better and more intuitive. That’s why this week we've reorganized a few sections to group together our Community-related content under a brand new header: "About Community"! Here’s everything you need to know: What's the same This section…
Say Hello to a More Intuitive Community Navigation!
Hey Community! We've just rolled out an exciting update designed to make your Community experience even better, based on YOUR feedback: a brand-new, more intuitive navigation to make exploring even easier! A huge thank you to all our members who provided their feedback, including those who participated in user feedback…
💫 New Community Search Experience - Live Now!
Hello Smartsheet Community, We are excited to share that we have updated our Community Search to make it easier to discover, filter and consume content that’s valuable and relevant to you. With the new search you can: Search specific date ranges Restrict your search to types of posts (question, discussion, idea) by…
How to Update Your Community Profile Email
Around here, our team sees all kinds of questions come in about Smartsheet, but one of the most frequently asked questions we get regarding Community itself is: How do I update my Community profile email? This could be because: You got a new job or you’ve had a life change You’d like Community notifications to go to a…

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