Does Smartsheet have a Change Management Hub when they have an System upgrade or Planned outage?

RichardM_PCGPM

I need to know how Smartsheet handles change management that may affects the Smartsheet cloud system. ie. Major upgrade, troubleshooting, bug fix, planned outage, equipment change, etc.

Andrée Starå

Hi @RichardM_PCGPM

I hope you're well and safe!

Unfortunately, as far as I know, they don't, but it's an excellent idea! (they send out updates through email and sometimes show them inside of Smartsheet, and they have the Status page)

https://status.smartsheet.com/

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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