Unable to Connect Docusign in Document Builder

AGair

Hello SmartSheet Friends,

I am using document builder to track signatures on a document. I receive the following error when trying to login to Docusign during the mapping process. Any suggestions?

Thank you!

Angela

Andrée Starå

Hi @AGair

I hope you're well and safe!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

AGair

@Andrée Starå Thank you so much! I will submit a support ticket as recommended. :0) Angela

Andrée Starå

@AGair

Excellent!

Happy to help!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!