How to find the average dates for something to be completed.

Options

Louis.Smith

Louis.Smith ✭✭✭

06/21/23 edited 06/21/23 in Formulas and Functions

A formula on how to get the average of days for tickets to be closed.

Submitted is the open and date is the closed date.

0 ·

Answers

Paul Newcome Community Champion

06/21/23

You would need a helper column that calculates how long the ticket was open on a row by row basis. Then you can average this new column.

CERTIFIED SMARTSHEET PLATINUM PARTNER
10x Time Savers (An exclusive group that grants you access our Smartsheet master classes, tips, tricks, & much more!)
Training opportunities with my team and I
0 · Share on Facebook Share on Twitter

Help Article Resources

Create and edit formulas in Smartsheet

Formula combinations for cross sheet references

Smartsheet functions list

Categories

Want to practice working with formulas directly in Smartsheet?

Check out the Formula Handbook template!

Trending in Formulas and Functions

Net Days showing 36500 no matter the actual dates provided.
I am trying to use the NETDAYS function, but it will only respond with 36500. The result should be like 60. The dates I am trying to count are part of some simple (COLUMN + COLUMN) formula.
Trying to return 3 months prior to Date Column
Hello, I am trying to make a column to return dates 3 month before the date in another column. Essentially going to be notifying teams 3 months before something expires. I have a column for the dates. It is set to "date" and i'm using this formula in a helper column =DATE(YEAR(DATE@row ), MONTH(DATE@row ) - 3, DAY(DATE@row…
Move data from a column into a cell
I would like to pull the name that is listed in the Name column into the Primary Column. Note that the name could be listed multiple times in the Name Column.