I'm getting both an Approval and Denial notification at the same time

Smartsheetuser71

I'm getting both an Approval and Denial notification at the same time.

If the request is denied, I get both an approval and a denial notificaiton.

Same if the request is approved.

My status column is set up with a dropdown, because I don't want more than one column for status.

However, from what I am reading. It sounds like Smartsheet doesn't have the smart capability to do multiple auto notices form one column. Is that correct? Will I need to set up multiple columns for each status in order to send an approved or denied notification? Approved, Denied, and In review?

Gia Thinh

Hi bro,

You may want to create a Approval request automation worflow for your case. This workflow can send out different notifications based on Approved or Denied status

Andrée Starå

Hi @Smartsheetuser71

I hope you're well and safe!

Can you share some screenshots of the Workflow(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!