I'm getting both an Approval and Denial notification at the same time
I'm getting both an Approval and Denial notification at the same time.
If the request is denied, I get both an approval and a denial notificaiton.
Same if the request is approved.
My status column is set up with a dropdown, because I don't want more than one column for status.
However, from what I am reading. It sounds like Smartsheet doesn't have the smart capability to do multiple auto notices form one column. Is that correct? Will I need to set up multiple columns for each status in order to send an approved or denied notification? Approved, Denied, and In review?
Answers
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Hi bro,
You may want to create a Approval request automation worflow for your case. This workflow can send out different notifications based on Approved or Denied status
Gia Thinh Technology - Smartsheet Solution Partner.
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I hope you're well and safe!
Can you share some screenshots of the Workflow(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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