I'm getting both an Approval and Denial notification at the same time
I'm getting both an Approval and Denial notification at the same time.
If the request is denied, I get both an approval and a denial notificaiton.
Same if the request is approved.
My status column is set up with a dropdown, because I don't want more than one column for status.
However, from what I am reading. It sounds like Smartsheet doesn't have the smart capability to do multiple auto notices form one column. Is that correct? Will I need to set up multiple columns for each status in order to send an approved or denied notification? Approved, Denied, and In review?
Answers
-
Hi bro,
You may want to create a Approval request automation worflow for your case. This workflow can send out different notifications based on Approved or Denied status
Gia Thinh Technology - Smartsheet Solution Partner.
-
I hope you're well and safe!
Can you share some screenshots of the Workflow(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Help Article Resources
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.7K Get Help
- 433 Global Discussions
- 136 Industry Talk
- 468 Announcements
- 4.9K Ideas & Feature Requests
- 143 Brandfolder
- 147 Just for fun
- 64 Community Job Board
- 466 Show & Tell
- 32 Member Spotlight
- 2 SmartStories
- 298 Events
- 36 Webinars
- 7.3K Forum Archives
Check out the Formula Handbook template!