Lost Sheets

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htperth
htperth ✭✭
edited 07/04/23 in Smartsheet Basics

Hi,

I had two admin accounts and was looking to close the older admin account so changed ownership of several sheets to the admin that was to remain.

When I logged in as the retained admin, I noted that many of the sheets had disappeared. These sheets are critical to our business so how can I restore them? I have raised a support ticket with Smartsheets last week and assigned a support number with David as the support person but have had no calls, messages or updates from them even after trying daily to contact them via support message.

Will appreciate any help with this as it is urgent to restore the lost sheets.

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