When AI roll out, will there be a way to not include it or turn it off? I believe the company I work for will start blocking all sites that use AI. Thinking ahead so we don't lose what we already have.
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any update on this? my organisation is also wishing to err on the side of caution.
The AI tool is really nice to have, but it gets in the way of my cell view and it seems impossible to turn off. I would like to be able to turn it off so that other people can't accidentally change anything in certain spreadsheets.
Our company has banned the use of AI. Can it be disabled at the SysAdmin level for all users in our plan?
Would like the option to disable/enable the AI Tools.
Hi all,
Thank you for submitting your feedback. There currently isn't a way for a System Admin to turn off Smartsheet AI features. If you have any issues or requests regarding AI, please submit this to the Smartsheet Support team.
Thanks,
Genevieve
Resurfacing this - is there any way to submit a product request to completely disable AI functionality? We do not allow it at our company.
Hi @Nate McB.
Voting on this Product Idea is submitting your request to have the ability to turn off AI from the Admin Center. In the meantime, I would recommend reaching out to your CSM to see what options your company may have available regarding AI.
Cheers, Genevieve
Our organization has tens of thousands of Smartsheet objects, but with the implementation of AI, we now face a risk that does not align with our policies on AI usage. We'd like to disable the generative AI features in our enterprise account. We know Smartsheet Gov has these features disabled—why can you not offer the same to enterprise customers? Please, let us choose when to opt in to the AI capabilities. Otherwise, we will have to dramatically cut back our use of Smartsheet and move to other platforms. We've been spending over $100k annually on Smartsheet.
As one of the system admins, it is absurd to me that I cannot view or have access to all of the items created in my organization. We have over 11,000 reports, sheets, and dashboards and I can't see them. I have no visibility to if people are using our plan for their own personal use, or what kind of work is going on unless…
I noticed this the other day and tested Ctrl + M – it does not work. I submit ticket to Smartsheet support – they told me that’s expected behavior because it’s not currently available even though it still shows as keyboard shortcut in the menu🙄 and told me to submit new product idea. Please add this keyboard shortcut to…
Summary of Issue All team members work a standard 7.5‑hour day, but only a portion of that day is allocated for project work (e.g., 25%, 50%, etc.). In Resource Management, however, the system currently interprets allocations as a percentage of the full 7.5 hours, instead of the project‑eligible portion of a person’s day.…
