Stop Alerts once Invoice Status is reached

RiKi
RiKi ✭✭✭✭

The automation workflow was setup that when Invoice Status is "INVOICE - Vendor Confirmed Payment", the rows would be locked. There are already alerts set when the invoice is "INVOICE - submitted to client" which notifies the submitter. How do I stop the previous alerts? There is no option in the action list to stop the alert, only creating it.

Answers

  • Ramzi
    Ramzi ✭✭✭✭✭

    Modify the condition for the when the invoice is "INVOICE - submitted to client" alert to include AND when Invoice Status is not "INVOICE - Vendor Confirmed Payment".

    I hope that makes sense.

    Smartsheet Solutions Architect

    www.adapture.com

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭

    You shouldn't need to change anything. If the invoice is not "INVOICE - submitted to client", then it shouldn't run anyway.

    Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!

    CERTIFIED SMARTSHEET PLATINUM PARTNER

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