Generating click.smartsheet email

samiabid

Hey guys,

I am helping a client elevate their Smartsheet setup.

Currently, they have an email automation that sends an email to a customer when a certain field in smartsheet has been updated. The email contains a URL starting with "click.smartsheet", the customer clicks on it and updates certain fields in smartsheet.

I would like to know how is this URL generated? Is there an API call I can use?

Leibel S

You cannot sent an update request via API to text.

Leibel S

That is probably an update request.

You can send an update request via API. don't think there is a way to (directly) get that link

samiabid

this is what the URL looks like in email:

https://click.smartsheet.com/f/app/VKtpa8gUjiEvxGX9h7DrQg~~/AARF7wA~/RgRmvh9GP0UOY29udGFpbmVyLWxpbmtEQWh0dHBzOi8vYXBwLnNtYXJ0c2hlZXQuY29tL2IvaG9tZT9seD1zUkJXV0dlSF9qMENhbjlZNWRLLTh3Jm10PTIxVwNzcGNCCmTURprbZA9XtH1SEG1zYW1pNEBnbWFpbC5jb21YBAAAAAA~

Leibel S

Just updated my comment, it is an update request link. You can send an update request via API. don't think there is a way to (directly) get that link

What are you trying to do?

samiabid

Ahh I see, thanks for the input.

we also want to send the update link via SMS through Zapier, apart from emails. Hence I am looking for a way to generate this URL programmatically.

ideally when the email is sent, we also want to trigger an SMS at the same time with that link I pasted.

Leibel S

Only way is to pull the link from the email

Maybe copy a certain account and that account is monitored by your service and parses the email to get the link then sends it out (not sure how you get the phone number in there)

samiabid

https://community.smartsheet.com/discussion/comment/390708#Comment_390708

I see. And if we take the email part out just an update request via API could also do the trick?

Leibel S

You cannot sent an update request via API to text.