The import csv contact list does not seem to be working, is there an issue?

hshrum2024

Did this ever get fixed? It does not work for me either.

Julie North

Any update on this? I still have not been able to get it to work, and have tried every recommendation above.

CamSME

Not working for me either - I've tried every recommendation as well.

JT_OSU

I'm having the same problem. This is basic functionality that really should work smoothly.

Protonsponge

I used it last week and brought 921 contacts in to my Smartsheet contacts and I have to say it worked first time for me without issue.

The guidance from Smartsheet detailed in here was helpful - https://url.de.m.mimecastprotect.com/s/9JlKCBrV2vSAqwx4lUzDk7V?domain=help.smartsheet.com

I took my email addresses from a distribution list and found this link very helpful to structure the .CSV file correctly, removing commas and tabs etc.

https://support.intermedia.com/app/articles/detail/a_id/10446/~/how-to-save-all-distribution-list-members-in-csv-file#:~:text=Open%20Outlook%20and%20start%20a,distribution%20list%20and%20copy%20them.

CAS the CSA

a year later and is seems the issue is the same. exported the .csv file, made a couple tweaks, imported the saved .csv.

Nothing. no changes to the contacts list. no contacts at all, a literally empty contact list in smartsheet now.

monkeyshines

I just ended up doing this manually, which was very time-consuming. Incredible that such a simple functionality doesn't work, without any fix or support, for over a year. How's it going over there?