COUNTIF not counting when two dropdowns selected

I am trying to use countif to tally the number of tasks assigned to each teammate using the following formula:

=COUNTIF([People & Culture Owner]:[People & Culture Owner], "Gracie Englebert")

However, some tasks are shared by multiple teammates, so 2+ dropdowns are selected. The problem is, this function does not count the names in any cells that are shared by multiple teammates.

Does anyone know how I can fix this?


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