Meet Matt Johnson, our October Member Spotlight! 🎉
Matt lives in a suburb of Nashville and works as a Senior Project Manager at Sevan Multi-Site Solutions, a Smartsheet Aligned Partner. He has been with the company for over six years and is a key contributor in program management solutions in the construction, design and data analytics space for global clients.
When he was first introduced to Smartsheet, he was on an account that had "smart people doing great things," but those things were also siloed and not scalable. He was soon tasked with implementing Smartsheet and training his team on it. He found the set up process to be smooth, with Smartsheet being flexible enough to change with evolving processes.
"Adoption was more challenging," he says, "but in the end, we got there. Other accounts soon wanted to replicate what we had done, followed by our clients."
These days, Matt says he's found reports to be a favorite feature among a variety of users he's worked with. "The ability to expand and collapse different sets of data has proven very useful across the board," he explains. "Listing them on a homepage-type dashboard is a great way to get people to use dashboards overall."
Along with other fellow Community Champions, Matt just attended our customer conference ENGAGE last month. He had a blast meeting other Community members in person and having face-to-face interactions - including with Smartsheet CEO Mark Mader (see photo above). "And of course, I enjoyed learning about Smartsheet's Generative AI efforts," he adds. "It's fun to see the future and know it's not that far away."
What's Matt's advice for members looking to become a future Community Champion? Keep it concise when it comes to support content.
"Be as clear as possible in both your questions and your answers. Also, if the conversation is becoming more than one or two exchanges, check out the other person's signature block and reach out to them offline for more detailed discussions. And then don't forget to recap it back on the forum thread to explain the outcome so others can learn as well."
When Matt isn't helping others on Community, he enjoys sports photography with a focus on mountain biking and BMX ("anything where kids are learning and having fun").
Thank you Matt for all that you do!
Do you know someone in the Community who should be next month's Member Spotlight? Nominate them here. 🤩