Missing API access tab

Maria Nedelcheva

Hello,

I'm trying to generate a new API from my Smartsheet, but when I search for the 'API Access' tab in my profile it is not available. Anyone with the same issue that found a resolution?

I am a licensed user and other colleagues from my organization have the same issue. May it be some update?

Thanks!

Genevieve P.

Hey @Maria Nedelcheva

If you're Licensed on a Business or Enterprise plan but don't see the "API Access" tab anymore, it's possible that this setting has been turned off by your Organization as a security measure. I would recommend reaching out to the System Admin for your plan and request an API token that way instead. (See: Identify your Smartsheet plan and user type to find who to contact.)

Cheers,

Genevieve

Maria Nedelcheva

Thank you a lot Genevieve!

I'll proceed with the Sys Admin and will see what the case is.

Have a great day!

Maria