problem with automation

Jean Pierre Tollenboom
Jean Pierre Tollenboom ✭✭
in Add Ons and Integrations

I regularly get a mesage telling that I am missing a component for the automation to complete, and that I should contact Support for that.

So here I am

Thanks in advance for a fast reply

JP Tollenboom

www.cllowdpc.eu

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Best Answer

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @Jean Pierre Tollenboom

    This currently only affects the MacOS desktop app; accessing Smartsheet via an internet browser should work without an issue.  Our engineering team is currently investigating this.

    In the meantime, selecting OK on the warning message should allow you to access the MacOS desktop app as normal.

    Cheers,

    Genevieve

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.

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Answers

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @Jean Pierre Tollenboom

    This currently only affects the MacOS desktop app; accessing Smartsheet via an internet browser should work without an issue.  Our engineering team is currently investigating this.

    In the meantime, selecting OK on the warning message should allow you to access the MacOS desktop app as normal.

    Cheers,

    Genevieve

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.

    · Share on FacebookShare on Twitter

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