problem with automation

Jean Pierre Tollenboom

I regularly get a mesage telling that I am missing a component for the automation to complete, and that I should contact Support for that.

So here I am

Thanks in advance for a fast reply

Genevieve P.

Hi @Jean Pierre Tollenboom

This currently only affects the MacOS desktop app; accessing Smartsheet via an internet browser should work without an issue.  Our engineering team is currently investigating this.

In the meantime, selecting OK on the warning message should allow you to access the MacOS desktop app as normal.

Cheers,

Genevieve

Genevieve P.

Hi @Jean Pierre Tollenboom

This currently only affects the MacOS desktop app; accessing Smartsheet via an internet browser should work without an issue.  Our engineering team is currently investigating this.

In the meantime, selecting OK on the warning message should allow you to access the MacOS desktop app as normal.

Cheers,

Genevieve