Sign in to join the conversation:
What must one do to get support from smartsheet? Frustrated with lack of response from support desk
Hi @JPM
I checked in with our Support team and there are currently no open tickets associated with this account; did you use a different account or do you have a ticket number for your request?
In the meantime, please feel free to post any questions you have about Smartsheet here in the Community (but block out sensitive data).
Cheers,
Genevieve
I'm receiving this message every time I try to open my sheets. I'm the only admin user. I have already performed proper troubleshooting, such as clearing the cache, logging in incognito, and logging out and back in, but the issue remains unresolved. It's been a few days, and I'm unable to track our projects and this…
I’ve created an automation that generates a document and forwards it to the individual specified in a cell. The line item also has several additional attachments associated with it. Is there a way to include those attachments with the generated document?
I have an automation set up that copies a row to another sheet each day. The automation itself works correctly, but the problem is that it copies the formulas rather than the values, which causes the formulas to break and return errors. How can I configure it to copy only the values instead of the formulas?
