Comments Not Updating Immediately = Automations to Fail

Jeremy Parker

Hello - why are my comments being posted 5 minutes behind..........causing the updated comment automation to fail?

My comments show being posted 5 minutes behind causing my comment automation to fail?

Andrée Starå

Hi @Jeremy Parker

I hope you're well and safe!

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Jeremy Parker

Thank You Andrée !!

Hope you are doing well, too.

Will do, if it continues.

Seems to be back to normal.....posting my comments..."Just Now".

Thank You !!!

Andrée Starå

@Jeremy Parker

Excellent! I'm glad to hear that it's working again.

Happy to help!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!