Smartsheet Dynamic View Login Error

Nikkig

Can you clarify what this error means when a user attempts to login after resetting their password:

Genevieve P.

Hi @Nikkig

I have not seen this error message before in relation to Dynamic View. If this is happens again, please capture a screen recording and send it to Smartsheet Support.

It will be helpful for them to also have a HAR file that shows how the site is processing data and where the error occurs. Here's the steps on how to get that: https://help.smartsheet.com/articles/2480921-generate-a-log-for-troubleshooting

Thanks,
Genevieve