SAML Authentication issue when changing from PingFederate to PingONE
Encountering the following problem: "The EntityID associated with this IDP is already in use. Please select a unique EntityID for your setup." Even though we're using a different IDP, the problem persists.
Answers
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Based on that error message, it sounds like the EntityID that you're referencing may already be in use. Here is some information on SAML that may be helpful:
If this hasn't helped, I would suggest reaching out to Smartsheet Support so you can talk to them in a private channel and share more details (such as screen captures and screen recording).
Thanks,
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