Exception when FIPS enabled

diacristian

Hello,

When FIPS is enabled on computer registry, we get an exception when trying to log in. Is Smartsheet going to fix this?

Genevieve P.

Hi @diacristian

This looks like a FIPS specific message; I'm unfamiliar with FIPS however if you're consistently receiving an error, you could contact Smartsheet Support with a screen recording and a full breakdown of your current set-up so they can look into this with you and identify if it's something Smartsheet can help with or not.

Cheers,
Genevieve

diacristian

Hi Genevieve,

This issue must be fixed in Smartsheet SDK. I've oppened a ticket and noted a possible solution for it:
Exception when FIPS enabled · Issue #74 · smartsheet/smartsheet-csharp-sdk

Unfortunately, even if they come up with a new version, we will not be able to update the SDK, as from v 3.0 is not supporting anything under .net6.0.

Thanks,
Cristi

Genevieve P.

Hi @diacristian

Thank you for clarifying! Currently, Smartsheet Support does not handle SDK-related inquiries. If you’ve tested and found an issue with the SDK, please report it on the relevant GitHub page.

It looks like you've already done this, so thanks again!
Genevieve