Automation doesn't send email with message only

KimTDSYN

For one of my workflows, if I choose the "message only" open, it only flags in the notifications. It does not send an email. I have to change the option to include the link to get it to send the email. Why is it doing that? I don't want to share a link with people that can't access the file.

Andrée Starå

https://community.smartsheet.com/discussion/123671/automation-doesnt-send-email-with-message-only

Hi,

I hope you're well and safe!

Can you share some screenshots? (Please delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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