Logic Condition Formula (color symbol) is not working
I have been using a condition/logic formula on my sheets for 4 months. Today when I logged in, the formulas are not working correctly. Has anyone else experienced this issue? This has affected multiple sheets with same/similar formula.
=IF([Next Action]@row = "Actively Monitoring", "Yellow", IF([Next Action]@row = "Termination in Process", "Red", IF([Next Action]@row = "Maintain", "Green", IF([Next Action]@row = "Enrolled", "Green", IF([Next Action]@row = "Opt Out In Process", "Yellow", IF([Next Action]@row = "Request EOB", "Yellow", IF([Next Action]@row = "EOB Submitted", "Yellow"))))))))
Answers
-
What exactly do you mean by it isn't working?
-
Previously the formula worked correctly and populated the field with a colored symbol. The formula does not update the field. It remains empty. If I attempt to manually choose a colored symbol, it doesn't allow the change and remains blank.
-
Are you able to provide some screenshots for context?
-
I have been seeing this pop up quite a bit lately but haven't seen any resolution (yet). I would suggest reaching out to Support.
Help Article Resources
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.8K Get Help
- 406 Global Discussions
- 218 Industry Talk
- 457 Announcements
- 4.7K Ideas & Feature Requests
- 141 Brandfolder
- 136 Just for fun
- 57 Community Job Board
- 459 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 297 Events
- 37 Webinars
- 7.3K Forum Archives
Check out the Formula Handbook template!