Emailing Smartsheet to Create a Ticket
![Kate Condon](https://us.v-cdn.net/6031209/uploads/defaultavatar/nWRMFRX6I99I6.jpg)
Hello,
We're looking for a solution similar to an existing JIRA solution and we know smartsheet can do all but one thing - do you know if we can email smartsheet to create a ticket? similar to how a user can email a request to Jira and the email request kicks-off the ticket.
Thank you,
Kate
Answers
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Hello @Kate Condon,
Yes, you should open a ticket at
School of Sheets (Smartsheet Partner)
If my answer helped please accept and react w/💡Insightful, ⬆️ Vote Up, ❤️Awesome!
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Hi,
I hope you're well and safe!
Yes, you could use a 3rd-party service like Zapier, The Smartsheet API, or similar to have an email create a ticket.
Would that work/help?
I hope that helps!
Be safe, and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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