Docusign generate document suddenly stopped working

Nats.Rudy · 07/10/24

We have a number of documents being generated through an automation via docusign and they suddenly stopped working - here are all the error messages. How can we fix this without setting all of the documents up again?

SoS | Dan Palenchar · 07/10/24

Hello @Nats.Rudy,

Have you tried "refreshing" your log in to DocuSign within Document Builder? The error indicates a need to authenticate the log in.

Nats.Rudy · 07/31/24

Hi Dan

Thanks for the feedback. What are the steps to follow to do this reset?

Docusign generate document suddenly stopped working

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