Is there a way to integrate Freshservice ticketing with Smartsheet without using Bridge?
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Employee
This discussion was created from comments split from: Freshservice ticketing integration with Smartsheet.
Answers
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Is there a way to do it without using Bridge? My manager doesn't want to use an API.
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Without Bridge API integration then next best thing is to use Data Shuttle to import/export the data. You'll need to work with FreshService to understand what you can export into what format for Data Shuttle to pick up, and then vice-versa how/if FreshService can pick up data from a Smartsheet Data Shuttle export.
