Email Trigger Duplicating Body Content for Multiple Records
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System
Employee
This discussion was created from comments split from: Automation email combined all emails to the same client..
Answers
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Hi @Genevieve P., I am hoping you can help me. I am having a problem with the trigger sending the email once but the email message is showing the number of times that person has a records so if they have two records the body of the email is showing twice but sent once. Is there a way to just have the one body email sent once for both records to people that have multiple records?
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You cannot adjust how the emails send. If there's multiple records that trigger an email simultaneously then 1 email is sent that includes both rows. It sounds like that's what you want though?
