All Cross Sheet Reference has been deleted automatically from Smartsheet

Ibrahim Khaleel

Dear Smart Team.

Suddenly all Cross Sheet Reference has been deleted automatically from Smartsheet which impact all business users. Even in the logs is not showing any activities. How Can i rectify and fix this issue.
Is there any way to retrieve all references without re-creating again.

Please note that yellow highlighted one is newly created after deleting all.

Appreciate your support as always.

Georgie

Hi @Ibrahim Khaleel,

I noticed that you have an open case with our Support team. Please continue to work with them as they will be able to troubleshoot the specific sheet(s) this is affecting and can communicate with you through private channels.

Thanks,

Georgie

Georgie

Hi @Ibrahim Khaleel,

I noticed that you have an open case with our Support team. Please continue to work with them as they will be able to troubleshoot the specific sheet(s) this is affecting and can communicate with you through private channels.

Thanks,

Georgie

Ibrahim Khaleel

Dear Georgie,

Thanks for prompt support.

You are right, I will working with the Support Team.

Best regards.