How to get help
We are in the process of upgrading our app but need help, sent a couple of emails to devrel@smartsheet.com, no response. Is there a phone number or any other way to reach developer support
Answers
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Hi @Jitender Kumar,
I found this phone number, and a couple other ways to contact the support team:
Hope this helps!
Nathan Braun (Founder of SSFeatures) (nathan@ssfeatures.com)
SSFeatures - The browser extension that adds more features into SmartSheet.
- Report PDF generator that supports grouped and summarized reports
- Automatic sorting, sorting with filters, saving sort settings
- Hiding and unhiding columns, and spell checking
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Phone number is no use actually. I called the phone number and all it says is that if I am paid customer I should contact my account team via phone number provided in my account
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Happy to help you out, if I could. Feel free to send me an email or call me.
Thanks,
Aravind GP| Principal Consultant
Atturra Data & Integration
M: +61493337445
E:Aravind.GP@atturra.com
W: www.atturra.com
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This depends on the size of account you have.
If you have an Account Sales Rep, they can get you in contact with a Technical Support Rep. If you can't find this info, you may need to find the person in your organization who is listed as the "Main Contact" for Smartsheet in "Click Your Account in the lower Left" —> "Plan & Billing"If you have access to "Admin Center" you can also file a support Ticket via the Web
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@Jitender Kumar
If you are still looking to resolve this issue please feel free to reach out to me at cfinke@digitalradius.com
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